Originally Posted by Mtnpeds
I am now stunned to get what I consider completely offensive form letter from Meagan at Pri-med DEMANDING in my "welcome" to PM than within 3 days I return to them all of their needed contact info etc. Am I the only one bothered by this? Is this going to get better? Or can I expect to be treated like this from now on? I don't appreciate the people I am paying "to help me" starting our whole relationship with "threats".


Well, I had the opposite problem when I signed up with MedFx. They need the contact information to start setting up the databases and start to change over your payors from one clearinghouse to theirs. I sent the paperwork back the next day and they LOST it. Several weeks later I called and they thought they were waiting on ME.This was a total waste of time.

I don't know what the letter contained, but the folks at AC were made aware and hopefully will revise it. Pri-Med pretty much has a hands off position with AC. They have some agendas, such as connecting CME based on your diagnoses, if you opt in (which hasn't to my knowledge been implemented), but it would appear that mostly AC operates fairly independently.


Wendell
Pediatrician in Chicago

The patient's expectation is that you have all the answers, sometimes they just don't like the answer you have for them