I haven't considered any emails demanding.
But in my experience thus far with AC the overall support has been very unbalanced. I have encountered very knowledgeable support reps to unhelpful reps to those who don't respond to my emails.
Expecting that, I am no longer bothered when I can't find help. I've come here to the forum that I've bookmarked "AC Therapy."
Now with ACPM, I can suggest you also not "sweat" it. As the one taking charge of the transition for our office, I can say it will require 2 months of patience.
