While on that subject, you might look at the yellow sticky notes that you access in the demographics. These are useful to let the staff know either the patient has issues (only wants to see 1 provider, repeatedly fails appointments, etc.) or has other issues like a bounced check with disconnected telephone number.
Once they request release of records to see another provider, we will flag them with a yellow note to let the staff know they cannot reschedule (on selective patients.) There are some people you are glad to see leave.
The yellow notes will pop up under the orange.
