Hi Raj,
A couple of things. You mentioned you had this issue before, and your network worked fine. So, I am assuming your were able to fix the issue you had with 6.7?
Are you using the chat feature with support or only calling. I think most have discovered you have much more luck connecting with support using chat.
I am not sure if I follow one point, but I will try to see if I understand. I you saying that when you try AC on an individual computer, it works fine, but when everyone came in FOR THE FIRST TIME and all used AC at once that you had the issue? This would be helpful to know. If it only happens when a certain number of computers are in use, this may lead to the issue.
I don't remember when, where, how or why or even what, but at one point there was an issue with speed, I think maybe ePrescribing; not sure. But, Sandeep recommended turning off hardware acceleration. I have no idea if this would help.
