Apologies for late follow-up. Thanks for replies.

To clarify, I thought I saw somewhere a reference to instructions to the patient, I presumed to print and hand out. I believe it is not a prerequisite for a patient to have an email address to access their health information through a portal. This was particularly relevant to patients interested in participating in portal use, but who used computers of another family member or friend rather than their own, and did not have a personal email address. I was surprised how often this issue came up, usually an offspring or grandchild but occasionally a significant other providing occasional computer access and assistance.

More specifically for MU, I believe one can get credit for providing portal access regardless of patient having their own email address. I understood the requirement was to provide information and instructions about how to access the portal.

Wayne's answer is probably as good as it gets, and that is an important point about the password reset. Thank you.


Don Manuele, D.O.
Solo Family Practice, Sequim, WA