Over the last couple years my database has grown. Currently my SQL database is up to 1.7 gig. I'm not sure, but accessing charts has slowed down quite a bit, and I think it is because it is trying to read the database. I have brought this up to AC a number of times and tech support has done what they can to optimize my chart access, but still it takes a good 10-15 seconds to load up "most recent encounter" and another 5-10 secs when changing tabs for the first time. Once they have been opened once, I can switch between tabs rather quickly. My biller spends a lot of time looking at a nonresponsive screen when loading the account tab, and since I am in and out of charts all day long, I feel that my time is being wasted.

I have run the database optimizer, completed all pending orders, deleted old messages (deleted items, sent items...).

I am reaching out to the user-board to see if others are having this issue and if there are any suggestions.

Thank you,
Aaron Way, D.O.

Aaron Way, D.O.
Family Medicine