hey hockeyref, I did run the AC utilities periodically. But AC still freezes up with no warnings. What I heard from the doctor is that he will be typing and typing along the way on his workstation and after he was done all the typing, he will need to click the "SEND" button then there should be another window come up. But when the hanging happened, once he finished typing the notes, when he tried to click the "SEND" button, nothing will happen. Then he realized the software is not responding. Then he will hear from his staff that AC is doing the same thing to them. The doctor will then need to go to the MAIN computer and restart it. Everything will be ok after the reboot but the note that he was typing will be all gone. Very frustrating...:-(