I just deleted the last copy of Norton that I can from our last machine to install Trend on it. First I followed their instruction which was thru add/remove, but that then brought up their own removal program or utility. But it still left a few thing behind and I kind of knew this would happen. So I had already copied to disc a copy of their own removal tool which you can download for free from the website. I ran this before I installed my new TrendMicro Pro version of internet security so I would have as clean a machine as possible before I installed my new one. And even then I had to call Trend (first time I have every had an issue like this) because the darn things wouldn't activate after installing. It could take updates, but it was having trouble activating. Very strange.
In summary, Bert is correct in that Norton has lots of tenticles that are very hard to get rid of once in place. I almost thought of wiping and re-loading my laptop but so far all is good it seems. Oh and the removal tool seems to remove almost all Symantec products so be careful if you have others. We didn't but it is an issue to be aware of.
