Does anyone have the statistics of how often eRx has gone down?
How would you tell? My patients complain that their eRx isn't there at the store several times a week. There is no actual confirmation of the pharmacy receiving the eRx, so does the failure occur in my office, NewCrop, Surescripts or the pharmacy? The national eRx system is as unverifiable as the average email message.
Thanks John. What I mean is a given outage, not script by script. I happen to be lucky so it's hard for me to comment, but our eRx has gone down maybe four times. I can't worry about the one that AC says made it, but the pharmacy said it didn't. That is something likely on their end or pharmacies being pharmacies.
I guess when I try to send an eRx and it times out two or three times, I wait a couple of hours or to the next day.
