I don't find a thread on this issue but wanted to see if anyone had thoughts. While I don't plan to retire for eight years yet, I'm trying to see how records from AC can be made available to patients after close of business.
In my area, what I have seen in practices using paper charts, is they will bequeath their paper charts to a records management company, and patients who wanted copies of their records pay a fee to this company to get copies made and mailed.
When I asked Support how the entire record, not just a CCR or CCD, could be generated, I did not receive a satisfactory answer. They said I could keep working in retirement to print off these records (um, not happening), or I could use a batch utility to generate the CCR or CCD, but these are just so grossly inadequate.
My suggestion is that Amazing Charts develop a batch utility that can convert every office note, addendum, imported item, etc. in the system to PDF files grouped by patient name or identifier. These could then be downloaded to a hard drive or burned to DVDs, and handed over to a records management company as above. Any thoughts?