That is one of my pet peeves also, the inability to readily click on a eRx request from a pharmacy because name or medication does not match up exactly and the requirement to totally retype/rename the patient or med in AC, why can't it be like quest labs when I get a lab result that doesn't exactly match a name it then gives me the option to pull up a patient list and with a click assign it to a patient in my AC database. I am pissing off the local pharmacies as now I send virtually all scripts eRx to them but do not respond to eRx requests from them
I may be misunderstanding you koby, but when I get an eRx request from a pharmacy that does not match the patient name, I run my cursor over the first name, hit delete, and then the correct name (from AC data) pops up on the line below, I then match up the names and I get the correct med to e-prescribe as it matches up to the AC med list. Sometimes it may be the brand or the generic, but this extra step has helped match up the names and meds for me.
