I have the same problem, but I try not to use the letter writer as I get too angry about it. Just use Word and then copy and paste the text.
We can't print from AC running on local machines. It gets an "out of memory" error.
But the part that makes me really angry is that way back in 2008 I started complaining that you cannot have a system that generates medical documents without 2 and preferably 3 identifiers ON EVERY PAGE. Patient name, DOB and hopefully the AC chart number.
That is all I ever really wanted from the letter writer. Now we have this albatross, that won't let you use the old letter writer, is WAY TO HARD to make a template on the fly and still prints pre-operative H&P's with no ID on the second and later pages. I hand write them. It looks really amateur. No,.. it IS really amateur.
Sorry for the rant, but no one seems to be listening.
