I can choose to answer Onebox or I can chose to continue talking to Bert when we are on the phone. Since we talk like teenagers on the phone every day, it's easier to say, "Bye Bert, call you back," than to let Onebox take a voicemail and call the patient back.
Who's the most important person in the practice? the patient.
Sorry Bert, never personal but rather just being a good doctor.
Bert does remind me of the only tiny little inconvenience. When you are on the phone w/ someone, and Onebox calls. You either need to wrap up the current call and answer Onebox or just let the caller leave a message and return their call in a few minutes. What's the difference between a pager in the case?
