GRRRRRR Ok - so we have Updox for our faxes and to import into our EHR. We also have an interface with Quest lab and Health-lab.
We were getting dropped faxes page 1 of 2 for the paper fax in Updox only from Health-lab. No one can figure out why or who's fault it is!!!! Ugh!
Now - it has escalated we are NOT getting our labs imported into A/C. I have called 3 days and had nice tech's but no one can tell me why all of a sudden.
Has anyone else found this in the last week happen to them? or maybe a tier 500 tech can answer it!
