Hello all
First time poster. I am having the same issue with my upgrade from 6.3.3 to 6.5.7. I successfully installed amazing charts on my server running Windows Server 2008 Foundation edition. However, none of the clients can connect to the server. I get the sql time out error as well.
I have tried the following:
1. updated all the windows update
2. installed amazing charts on server. restart server.
3. ran database tuner
4. able to run amazing charts on server
5. install amazing charts on two different notebook clients running windows 7 pro. restart computer.
6. ran the amazing utilities on the notebook. I would get an error on the database optimazation saying the sql timed out.
7. ran the amazing utilities on the server, everything came up green checkmarks
8. unlinked the database, restart amazing charts, found the .xml file, and opened it. same error message.
9. I'm not sure what to do next. I'll have to call support in the morning but was hoping there was a simple solution.