Jimmie,
Prescribing works like this:
Pharmacies - Surescripts - Prescribing Software (many including NewCrop, Allscripts) - AC
All of the pharmacy refill requests go to Surescripts, then Surescripts directs them to your prescribing software. There is a form that you can get from Surescripts to designate where your refills go. You can only have one designated software for this function.
Although, again, working in the opposite direction, you can send from more than one software.
Because of the way I run my practice, I get very few refill requests. Most of them are automatic, computer generated, not because a patient has really asked for the rx. In Allscripts, it is a very simple 2 click process to deny with an appropriate message. Then, if I need to write rx, I'll use the rx writer in AC. Very quick and simple for me, and no clogging up the encounters with refill requests.