If nothing else, this leaves a paper trail to keep track of the problem, Bert. Like anything else, documentation is key. As I stated above, to whom are Newcrop and SureScripts accountable? For us physicians who are being threatened by CMS if we do not prescribe electronically and who suffer a significant inconvenience when Newcrop goes down, it is a big deal. None of us would tolerate our electrical power going frequently, our cell phones going down frequently, etc. I cannot believe that Newcrop has only failed you twice. It has happened twice this week alone!
