I'm late to the conversation, but note what jasman mentioned above. LogMeIn Central extends the EULA to provide you with unlimited users and unlimited free agents even in a business setting. They make their money from the LogMeIn Central contract (which is quite reasonable). If you need additional Pro features (such a remote printing of file manager), just convert that free license to LMI Pro. Of course, remote printing and file management are potentially a big HIPAA no-no.
We use LMI in conjunction with LabTech because the remote control performance is so much better than VNC or RDP.
