So I just got offline with Guardian Support because my problem has been escalated to a tier 2 technician, but I'm wondering if anyone else is having trouble printing the CMS 1500 forms in 6.5.5? I actually have 2 problems:
1. The form won't align correctly, so the information runs off the page and won't print (this wasn't fixed by the alignment section of the printing)
2. Certain days won't print at all. The circle spins, then there's the "flash" where the page would normally pop up, but nothing pops up. There are bills for this date and I verified that before trying again.
Changing many things hasn't helped (reboot, screen resolution, making sure all windows updates had been performed, etc).
Am I the only one?
Thanks
Amber
