Thanks for your help in advance,
I installed new clients in my 5 exam rooms, all HP Business i5 Win7Pro64, and Windows is frequently but not always closing AC when I log on the computer after entering the exam room. Never had this with WinXPPro32 computers that were replaced, which used the same programs, except possibly the PDF viewer is different.
This is just when you want AC open so you don't have to ask the patient for their name while you reopen AC, kind of embarrassing couple of minutes trying to make small talk.
Today I also had AC be closed when clicked the taskbar icon to maximize it. I get a Windows dialog box stating that the program has to be closed.
I have only used v6.3.3 for both the old and new computers.
I have talked to Guardian Support and with my local tech without any obvious cause or history of similar problems with Win7Pro64. I removed the Win7 screensavers that I had placed on install. I changed the power management such that the HDD would never shut down/hibernate. Problem still happening.
Any ideas on what is causing this on 5 new clients?
