We have a Brother MFC and we receive at least a ream of faxes per day and it just gets too backed up. Was thinking about adding fax board. Currently have our phone and fax lines through our cable service provider. On Mainpine site could not determine if it would be compatible with digital phone lines. Do you know if this would this be an issue? Thanks for your help in advance.
As far as the Brother Fax, it seems like it already faxes. I wonder if the number of rings is set at one. This would stop the fax dead in its tracks (I think). With the copies of faxes that don't go, call that company and see how many rings it takes to start the fax process. If you change the number of rings, work with that vendor to see if you have better success. Also, there is a setting where there is a number of times where it times out such as five tries rather than one.
Using a Mainpine board would really be helpful, but if you are wanting to receive faxes on your Server's fax server, it can't be the same line as the one the Brother Fax is using or the incoming faxes won't know where to go. You would have to send on a different fax number that would show your actual fax number so that companies faxing you would always send you your fax number.
The Mainpine board will allow 1, 2, 4, 6 and 8 (or something to that effect). But, now you need to buy a more expensive fax board and buy a fax line for each port. This would insure that five faxes could be sent out at the same time. You wouldn't want the Brother Fax to receive faxes only send as a walk-up fax.
OK, the real answer.
All of the above it true. But, I can vouch for it, because I am a slightly a fax guru. But, I have never used digital fax from a fax server.
Two things:
1. Either ask Sandeep (has Mainpine and is much smarter than I).
2. Talk to Mainpine directly. They know their stuff and support will set it up for you. They will know your answer as far as digital vs analog.
3. The Mainepine, which replace the Microsoft drivers but use its role has MANY settings, which may help.
You mentioned going to their site. Personally, I would call them. You can even ask to speak with the president of the company. This company is top notch. As far as their support, I asked them how long it was. The support tech said, "We have really figured that out. Right now it is good as long as you have the board.
