Since we all are loyal AC users, they should listen to OUR voices of discontent. If I had undated my credit card info before the end of the contract year, none of this would be an issue.
NOT FAIR!
Not true, the deal as intended was that when your credit card expired or was no longer active you would be updated to the current pricing. I agree it was not well explained and I was upset when it affected me :^)
It was an attempt to give loyal users some delay from the price increase, but it was not intended to be a locked in rate for users.
That would not be fair either. If I was paying full price for the same support service as someone paying much less I would not be happy in that case.
Enjoy that you had a break on pricing, don't rail that it is not fair.
Fair is a weather condition, not a fact of life :^)
Greg Phillips
