I can understand your frustration, and I would be lying if I said we didn't have the same initial feelings as well (our card was stolen and there was nothing we could do). Some of us have been customers for 5-10 years, but we realize, in order for the company to grow (and keep up with things like Meaningful Use), it is necessary to increase fees.

I admit it could've been handled better. Maybe require a lower fee for PA's vs MD/DO, but that's up to AC.