I'm loving updox now that I've figured it out and my patients are learning to love it too. I'm using it for fax, patient portal, and online scheduling (which is the coolest feature ever...has cut down on phone calls and once they figure it out, patients love it). I want to start using the forms option in the patient portal but can't figure out how. I'm finding that once I am told how to do something, it is obvious...but I'm just not finding it. And it's Saturday so no help from updox until next week.
Also, how do you use forms to improve the workflow in your practice? Meg at updox mentioned using forms for prescription refill requests but I'm imagining there are endless opportunities.
Also, when you have processed a document, do you archive it or delete it?
Oh, and is there a way to scan something directly into updox or do you scan it to a folder on your computer and then "print" to updox?
Do you save the "READ" messages to EMR? (The ones that notify you that whatever you sent to the portal has been read.)
Are there any hidden features of updox you discovered and wished you knew before?
By the way, Meg told me that the capability for new patients to schedule online (like ZocDoc) is in the works. Woohoo!
