I have had parents leave for a variety of reasons, including fees for filling forms. I am egotistical enough to feel that if they leave, they do not deserve me. I am very selective about taking them back. There are other patients out there.
It's not [only] ego if it is true. Statistically speaking, there are far more patients than Doctors. In a non-manipulated market, Doctors *should have* more pricing power than mechanics, plumbers, even [gasp] lawyers.
What if lawyers were not reimbursed for phone calls?
They would have the phones ripped out of their private offices - their staff place almost all of their calls anyhow.