Originally Posted by Dr_Jim_Webb
Unfortunately, I'm new to this area. I'm the boss now in a solo FP practice. I inherited a business person, but I have found it difficult to get my questions answered.

Dr. James Webb
Solo FP
K.C., MO
I found it was an issue of staffing. I could probably get by with a receptionist in the front office and MA in back but found having a 3rd person to do the billing and also allow for coverage of the other positions made more sense to me. If someone is on vacation or out ill I can get by with the other 2 and do not have to worry about finding a temp on short notice.
We use Office Ally along with EZ-claims and are waiting for V7.

Greg