I am putting this up on the board because Quest tech support has not been helpful.
Our Quest interface with AC has been up and running for over 6 weeks now and:
- the automatic download (autoprint) does not work even we have it set to check every 2 hours. Does work if we do a manual download once a day-- so tha ts what we do!
- in the manual download everyday, we specify a date from yesterday to today. However, if there is say urine culture from 3 days ago which is resulted today and we want to get it, we put the date from 3 days ago and today and of course if pulls all the results in that period-resulting in duplicate notifications.
-the only good thing is that only the notifications are duplicate, the results in AC imported items do not get duplicated.
-Anyone have sulutions?
