Current Situation:
We Have a new provider at the clinic.
In the Laboratory Organization's system:
The labs she orders are resulted/routed to the correct clinic and provider.
But once the results cross over into A.C.,
They appear in lab/results inbox to have been pushed by A.C. into the msg username of a previous provider (who is no longer at the clinic).
Current work around:
IOP (In office Phlebotomist) has to forward the msg to the correct ordering provider once results are received(imported) in the lab/results inbox.
Any thoughts why this may be occurring, and how to fix?
Thanks
DavRis
Thanks
DavRis