I still have the paper chart brought in so I can quickly enter the ICD9 and Dx from last visit on those for whom this is their first "AC visit".
One thing you may want to do is set an example. Have a staff member go through each chart and enter the last ICD-9 code and diagnosis in an Excel sheet. As they do this, at the end of the week, burn the charts. I think by having them bring in a paper chart rather than your just being able to browse to the Excel sheet, sends a message that paper charts and paper are still necessary. Plus, you always want the lowest paid staff member doing the mundane stuff that makes no money.
We've been scanning and filing for 6 years. We've used in house "EMR" for 20 years. It's not unfamiliarity with IT.
I guess I am confused, because here it sounds like everyone should be used to it, but in your first posst, it sounds like they are deathly afraid of technology.
I don't understand what people aren't listening? The other doctors or the other staff. If it is the latter, I fail to see where they have a choice. Just put an ad in the paper for them to see that states, "Needed. MA for busy nephrology practice that despises paper." They'll get the message.
