But what about bitching here or to the company about poor service and/or bad communication about the same? Are we now obligated to sign a legal contract the absolves us of all of our rights as consumers to voice our displeasure and to be an apporiate pains in the butt so as to get needed assistance?
Dismissing someone because they may have a valid disagreement with you over product, features, and service is unethical and possibly illegal under most states' consumer protection laws. But where do we all stand with a new contract that we didn't originally sign on with, that gets slammed down our throats just so we can avail ourselves to the updates that we already paid for? Furthermore, where is the ethics or the law on since we must, by this contract continue to pay for updates and more importantly just to continue to use the product to access and create our data, must we, can a company force us to then accept new terms via, click on and accept EULA, to continue doing like wise year after year, update after update? What about my "grandfather" idea to protect against badly executed updates to the EULA? Otherwise as more of us get "hooked" and invested deeper in any product, be it AC or anyother, the corporation can just keep moving the goalposts on us? Where is the basic ethical justice in that? Is that what this corporation has come to??? I certainly hope not.
And the point you make about you never read it, is part of the larger point I have been trying to raise now with all of you for years. Most of us, Nancy and myself included never gave a second thought for the first year or so to re-read the EULA that we already thought we knew. But there it is, all changed out on all of us. What should we do, just simply walk away from our updates and use of the product now that the goalposts have been moved??? Come on, give me a break. That is (Fill in your own blank)....
Like I said to everyone, read the darn thing real well and then please post your feelings and thoughts about it. And remember to imagine bad times, not just good time you think you know now.
