have gotten two very different reads from a/c today

one seems reasonable; the other unreasonable

wonder if others have experience

I own 5 licenses, but my practice has become quite a bit smaller, and now has me and a mid-level (in the middle of chemo, so not in the office very much). I'm due to renew support in May and have been told (1) that I can purchase 2 support seats, one for each active provider or (2) that I have to purchase 5 support seats or give up 3 of my current licenses, which I would have to buy back at then current pricing should the need arise. The first response seemed fair and reasonable; the second did not, and seemed to me to be quite at variance from a/c's usual style.

anybody have any experience with this issue?

suggestions?

Bob Burr
Salt Lake City