I was told that the privilege of medicine is the value you can add to another persons life, but that the business of medicine is to make the patient feel they got enough value out of the encounter such that they are happy to leave the exam room before your next appointment.
I'm one of those doctors that needs all the help I can get, so I like to hand out things to the patient, exercises, drug info, care instructions after procedures. These things get added to patient note I print out in the exam room when the progress note is saved. It includes a picture of the patient, a list of their providers, meds, allergies, and emergency contacts as well. If I start a medication, there are boilerplate instructions to ask the pharmacist for a printout of side effects and cautions. If we stop a medicine there are instructions to dispose of the old pills. It kills trees, but people really like it.
What does a patient get to see on the Updox portal after a visit? What can you put there, and more importantly, what can go there automatically from AC after a visit?