We do NOT have a PM and we DO outsource our billing. We have gone back and forth on the concept of bringing it back in house verses remaining with the outsource company at times. Also at times we stop and think about attempting to leave the 3rd party insurance system nightmare and instead starting to try direct pay, real retail and or small annual fee like medicine to stop the maddness and all that comes with it. That said, even without being caught up in the system one still needs a financial program that was made to think and work in a Modern Medical Enviornment so either way a PM of some sort would be needed.
We were one of the early requesters many years ago who started to suggest to AC and Jon to create the opposite side, PM. Personally, IMHO YES, AC must create a viable and friendly integrated PM to remain competitve in it present market niche... Double entry and lots of other problems like X-Link and dueling software updates that crash or mess up many interfaces for those that choose to go that route are not a truly friendly or viable alternative, which again pushes more customers and therefore vendors towards the single solution PM, EMR all in one solution and its attempts.
Personally, I am very anxious to try it, see it and take it around the block a few times... But beyond that as Leslie said like all other choices in business it all "Depends".... But for AC and Jon's sake I hope it flies no matter what our personal choice is. And if it does, then heck that might be a straw on the Camel's back to finally get us to try and see how and what we can do ourselves in-house instead....
Paul
