My MA and I use the same User Account. Her Inbox and mine are the same. When I save a chart to my inbox she can open it and document. The other option is to have separate accounts and forward the chart to the MA's Inbox. There are various pros/cons to either approach. We've tried it both ways and find it easiest to share the same user account.

Messaging gets a little tricky with the same user account. What I do is when I'm sending a message to my MA, Rhonda, I send it to my account and add "Rhonda" in the "re:" line. When she looks at the Inbox she can see that it's a message for her.

No doubt other users have worked out other systems for dealing with these issues. There is no "one" way to do things.


John Howland, M.D.
Family doc, Massachusetts