I would not downgrade. Just my opinion. You're right, probably isn't the drivers then. But, to answer your question, you can go into device manager, right click on the driver, and click update. It may find it on the Internet. The more likely way to be successful is to go to the company that makes your printer. So, if it is HP and you have an HP1001 or something like that, go to HP.com, go to Support and Drivers or whatever it is named and use their wizard to find the driver. Make sure it is the right bit. 32 vs 64. Download it. Most install automatically. If it is just the driver, then you have to go back to step one.

But, your logic makes sense. Are you printing over the network. To a USB connected printer? What printer are you using?


Bert
Pediatrics
Brewer, Maine