I am a long time AC user and hooked up with MTBC about 10 years ago. I have been very dissappointed with them recently, cant wait for AC to have its own PM.
For those using MTBC and AC make sure that MTBC has been correctly coding your encounters, using the right providers and modifiers. Also MTBC has not been providing any help with Coding why would I have a billing company that does not help with coding encounters right to reduce rejections? I also found that they have started billing encounters on my part time NP's names even thiught we did not give them the npi numbers or any information on the NP's. so of course we are not getting paid right.