There is now a yellow box alert when one logs into amazing charts that this is a surescripts issue, not an amazing charts issue. This is affecting many EMR's.

I would suggest to the programmers that in future versions if there are multiple timeouts in one session (say like 5 or more) , that the program be smart enough to say "We seem to be having a connectivity problem with electronic prescribing and interaction checking, do you wish to turn off this feature for this session? [I will submit this as a suggestion]


...KenP
Internist (retired 2020)
Florida