To: Fer and Bert
This is Pete,
Fer we have not been able to back up since 7/11. When AC has logged in to help us they make a back up.
Yes we have a server that backs up all other data but the AC back up that we pay for times out. It cannot generate a report. Any backup being done is simply a copy of data.
We are more horrified than you but I appreciate the empathy.
We have tried to express our concern and legal liability.
AC moves slow until I send an email to Jon which thankfully gets some response. They are sending out a hard drive copying our data and trying to replicate the problem on their end.
We have a 2008 windows server (suggested by AC and purchased when we upgraded to version six because of how slow things were).
I will update.
