Tackling scheduling is on my to-do list. We're a general pediatrics practice. Appointments fall into basically 2 categories: check-ups and sick. We have two "providers" to get 2 columns on the AC scheduler. Increment is set to 15 mins. Checkups and new patients get 30 mins in one column and sick visits get 15 mins in the other column. However, we put check-ups in the sick column too esp when newborns want an appointment pretty soon after discharge. We use to have 15 min slots for check-ups but that led to too many check-ups scheduled per day. With 30 min slots, not enough patients per day. We have 95% medicaid patient roster, so we do need to see a lot of patients everyday to make it.
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