Bert,
Thank you for the suggestions.
For #3 we do have Version 6 but after sending our first electronic RX we received a fax from Surescripts basically a welcome fax and it stated in this fax that we are not currently set up to manage RX renewals requests. They didn't mention why or how we were to change this. So it sounds like after we send a few escripts it will change for the renewals if I am understanding correctly.
Robynne