we also have fake patients that have multiple problems. jane and jake fake and also added jan and jen. we also have a provider named reminder to use for reminding pts about appts, tests they need to show up for etc. it may sound like babysitting a little but the patients are very apreciative when they get a phone call the day before. we are a urgent care clinic so we do not have specific appt times. but if someone wants to come in at a specific time and we can put them on the reminder schedule. the techs can usually hold a room. we also have a provider named templates. whenever someone comes up with a new template, we input it under templates and then share it. that way your private templates don't get to crowded and hard to find. we use templates alot for both nursing and providers. when you can click on one word and not have to write "pt does not use tobacco, drinks socially and does not use recreational drugs" 30 times a day, you save alot of time! anybody have any questions feel free to contact me dedwards@ausableurgentcare.com