You have to enter the NewCrop screens from each patient's chart for which you need to approve the refills.
Details are (copied from the "How To Guide for Users" on the AC support site):
To approve a refill request:
(You must be logged on as the prescriber. Staff may not approve refill requests using the NewCrop screens.)
1. Enter the patient name in the Patient List search box at the left of the main AC window.
2. Right click on the patient name, and choose "Medications & Prescribing".
3. In the window that opens, click on the "ePrescribing" drop-down menu item at the top left of this window, and click on "Manage via NewCrop Screens".
4. The NewCrop window opens, displaying the patient's med list.
5. At the top center of this window is a line "Pharm: , Fax: , Pend:". The "Pharm" is in red if prescription(s) are waiting to be approved.
6. Click on this line, and keep clicking on the patient's name in each subsequent window that opens until you reach a screen that asks you to fill in the number of refills.
7. When you click "Accept", you are done -- with this patient.
You repeat the process for each patient on the refill list.
