A) Yes Bert, I will probably email it to Jon, once I research his email.
B)Another problem, one of those LUCKY (not) days for me today. When I was downloading the Version 6.10, the one which could enable me to start documenting the FED requirements,
C)the Computer FROZE, multiple restarts, running Malware bytes & Quick System Care does not do anything, it keeps freezing every time.
d)I tried to transfer the AC & its Data to another Office Computer for the time being, till I could figure out what is wrong with our main computer, ....no luck.
I chatted with Tech Support for help, no luck - I need to make an appointment to transfer the AC from one computer to another computer & they do not have anyone to speak with me now, & no other suggestions.
We limped big time work wise today & I have a full load of patients on Monday.
I am seeking for any ideas, anyone..... PLEASE HELP !!!!
With regards
A) OK Jon's email is no secret. Just his name at amazingcharts.com. I am not actually writing this down to discourage bots pulling the email address.
B)While 6.1.0 is certified, 6.0.9 is also and is the official release.
C)Did you do the download from your main machine? You should not use it as a workstation.
Do you have backups going outside of your AC folder, this is very easy to set up (in advance) and then just use one of those to get it up and running.
If you only back up to the main machine and it crashes, you are in trouble. (Indy has some good advice)
D) in the pre-SQL versions, you could just move the folder. With V5 and V6, you must do a full install AC into another computer, then create a fake database (just to get it going, when it asks for provider and office info I just fill boxes with random letters), then do a restore from a saved backup.
The moral is that you cannot have enough backups. I take one copy home every week on an encrypted thumb drive. I actually update my home machine about once a month just to know the backups will work (and have a more current version of the info at home, despite LogMeIn and remote desktop)
