While one may argue that all preferences are relative, that a Problem list clearly displayed is important only to some, that a functional letter-writer is only important to some , sometimes, with vision, intelligence, common sense, and perhaps good use of feedback, a company and product simply "gets it right" - by anticiapating to and responding to peoples needs and wants, in a sophisticated and elegant way
While the i-pad or i-phone may not have fully satisfied every person's preferences, clearly thoughtfullness, innovation and responsivenss produced a product that pleased an awful lot of people, at least in part with a vision that combined sophistication with simplicity, and thoughtfulness of design.
I'm simply wishing, sadly, that AC could be more like that . .
Bruce Morgenstern (neurology)
Denver, CO
