Of course it serves as a frustration release valve. It is not hopeless. They do intermittently monitor it, but not consistently.
They are continuously fixing things, just not always the things that you want (they fix everything I want, ha ha (yeah right)) We may have a different set of priorities than they do, but things do get fixed eventually. You have to take a long road view. You are in this for the long haul.
If you look at what was corrected for 6.0.9, it is actually quite substancial. You cannot accuse them of resting on their laurals.
V6.09 6/15/2011 Meaningful Use (MU)
Added Meaningful Use wizard with onscreen instructions to help follow MU goals
Added description and How To section for each MU criteria on the wizard
Added MU Checkpoint to follow MU goals during an encounter
Added color coding to MU related buttons and functions
Added ability to export to Personal Health Records (PHRs) and setup options
Updated our CCD and HL7 files to meet all MU standards
Can import both CCD and CCR into patients' imported items-Enabled Formulary checking
Added tobacco dropdown to Most Recent Encounters and display smoking status codes in mouse-over
Added 'No Active Meds' and 'No Active Diagnoses' buttons
Can export to Immunization or Public Health registry
Added ability to merge 2 patients into a single patient
Updated reasons dropdown of HIPPA release to be codified with reasons that match MU criteria
Added ability to encrypt/decrypt files
Added tooltip descriptions to MU buttons
Added saved MU queries
Added alert if drug-interactions are turned off (as this is required for MU)
Letter Writer can print CCD and has dropdown for Reasons
Admin
Corrected audit log entry when printing completed HMs
Can sort by audit log by Description
Corrected issue where Missing Import Utility recreates links for previously deleted imported items
Can now add/edit Facility and Location names and addresses
Made icon to export all patients' CCRs inactive
Centered Admin screen in main window
Restored Miscellaneous field to Import Utility
Added warning when changing provider level, if scheduled appointments will be removed
Can block a physician for accessing a chart (but allow emergency access)
HM (now called Decision Support)
Added ability to completely configure decision support rules, including by: medication, diagnosis name, diagnosis code, gender, and/or lab name and value
Updated USPSTF guidelines
Date given calendar dropdown no longer closes before altering date
Corrected issue with unselecting ?Had Infection?
Vaccine Date Given defaults to current date
Improved refresh speed of decision support window
Expiration date of a vaccine linked to lot number
Can remove and restore original conditions from default decision support rules
Given Elsewhere also locks field in HM edit screen
On Summary Sheet changed name of ?Add Rule? to ?Enlarge?
Changed button name of ?Save? to ?Migrate This Patient Only? on the patient vaccine migration screen
Changed name of vaccination route from ?Buttock? to ?Gluteal?
Injection information now populates Plan section of chart
Ignore All HMs button will automatically uncheck all HMs
Edit HMs screen dropdowns now pre-populated with complete info
Added title to all pages when printing HMs
Correct issue where Procedure field wasn't saving for injections
Added old/out of date vaccines (OPV, DTP) to vaccine list
Will automatically add manufacturer when vaccine is selected
Added date and time to immunization reactions
Full HM information entered in Plan section after HM is given
Corrected issue where vaccines only show when Brand Name checked
Corrected issue where giving 1 vaccine can show twice
Corrected issue where influenza shows as High Risk
Added time given to immunizations
Added ability for decision support to automatically update while chart is still open
All non-immunization HMs no longer have maximum interval
Changed 'Date Given' to 'Date Performed'
Fixed bug where vaccines entered in the past showed as given today
Vaccines doses that are refused, show in Summary Sheet completed grid highlighted in red
Vaccines now add correctly to addendums text
Added minimum interval to Td, Unknown vaccine
If there is a VIS name for an immunization, the VIS date given will default to current date
Improved way we erase dates in HM: Immunizations
Demographics
Added a new section for Next of Kin/Guardian in Demographics
Added a contact preference field to demographics
Added time field to DOB
Can express newborn child's age in hours, days, weeks, and months
Added ethnicity and language preference to demographics
Added a VFC field to demographics
Corrected issue removing referring providers
Improve keyboard tabbing through demographics
Comments in Demographics/Referrals are now visible without scrolling
Charts
Provider credentials are now listed when signing a chart, message, or addendum
Fixed issue with addendum date change
New checkbox to document distributing patient education materials
Added a Resolved category to diagnoses in Summary Sheet
Corrected issue when vital out of range on More Vitals screen caused shut down
Can now enter Resolved and Inactive diagnoses with prior dates
Entering vitals in past, now puts in correct date
Corrected issue where curser moves to the beginning of the plan section
Can now graph all vitals (including those in More section)
Corrected issue of incorrectly updating Current Meds when opening forwarded chart
Can now close addendum without closing open chart
Opening a chart no longer marks it as changed
Fixed issue where forwarding a chart could change head circumference unit from inches to centimeters
Correct view if patient has more than 10 Risk Factors
Allergies now print from File/Print on Summary Sheet
Can add both Patient and Practice templates to chart
Correct issue opening chart with ID > 32767
Improved speed when opening reminders
Medications
Fixed an issue on eRx authorization, where authorization and Write Script screens could get merged
Added Drug-Allergy interaction alerts on Write Scripts screen
Can override drug interactions by double clicking on drug-allergy interaction
Created a filter for drug-drug interactions based upon severity
Can now hide or show overridden drug-drug and drug-allergy interactions
Pharmacies that do not accept ePrescriptions are highlighted in yellow on Transmit prescriptions page
Can check formulary for eligible patients in Write Scripts screen
Can add a note on all future prescriptions
Favorite medications lists are now provider specific
Added links for medication information for prescribers and patients
Can re-print and re-transmit a medication without rewriting the script
Will now see drug interactions from Allergy screen
Medications display and are printed in alphabetical order
Added link to Dose Calculator from Quick Script Writer
QHS now displays as nightly in Sig
Dispense number dropdown displays numerically
Made drug interactions columns section resizable
Selecting NONE on the Quick Script Writer, enters a '0' in Disp #
Added a provider option to prevent provider's name from showing twice if it is the same name as the practice
No longer need to save Current Meds twice
Corrected issue where providers name can be repeated in dropdown lists
Can now send free text medications through Surescripts ePrescribing
Added a warning and attestation, when prescribing free text meds, that scheduled drugs cannot be sent electronically
Updated TSP printer formats to be compliant with all state regulations
Write Scripts screen now automatically closes after completing a prescription
Moved the icon for valid eRx to the left side of the screen
Medications prescribed for the future will have Date Prescribed: ?date? added in the Plan section
When writing multiple prescriptions, with future dates, for the same medication on the same day (i.e. Adderal), we no longer display that the medication was discontinued in the plan
When inactivating a medication, comment now shows in medication History
Added a counter to show how many Active Interactions on Write Scripts page
Corrected issue where Alka-Seltzer can have an interaction with itself
Corrected spelling error in message when trying to enter free text in the Current Meds box
Labs/Interfaces/Imported Items
Can import Practice Documents into patient's imported items
Deleting an imported item will now delete item from folder, or alert if it cannot delete the item
Labs can be sent to non-ordering provider when ordering provider isn't found
Improved lab display format to include address of lab, date/time of specimen, condition of specimen, and type of lab
Double clicking on an Orange test item with automatically open the note
Can recognize lab type in OBR.24 field
Corrected message about not being able to enable iPhone interface from synced computer
Added new filed to indicate preference where notes should be displayed
Fixed error when signing lab on a mapped drive
Corrected bulk schedule import with Phreesia
Corrected issue in Phressia when Misc 1 field was populated, it was being exported as patient ID
In Phressia import, look at Name and ID in addition to DOB when deciding to create new patient
Can now read patient's DOB when it is sent with hours and minutes
If Clinical info field is truncated, we add the text 'TRUNCATED'
Now import guarantor DOB from GT1 field if information not in IN1 fields
Messages
Fixed issue where chart no longer attached after forwarding a chart
Limited 'Re' field to 100 characters to prevent errors
Non-providers can see items Labs inbox
Give option to undelete message if now changes made to chart when opening a chart from a message
Orders
Guarantor information added to order requisitions
Added ability to Delete and Modify orders
eSignatures now print on order requisitions
Can print a patients' orders from Past Encounters screen
Corrected error when printing orders by right clicking
Added Type to orders in Past Encounters
Improved lab description when linking labs to orders in View/Orders
Added ability to remove Orders that were Quick Added
Added templates on the Completed orders screen
Corrected issue where selecting Groupboxes to send orders to would change to a provider with the same name
Renewals
All Denials are unchecked by default, but will check automatically if any action is taken
Renewals screen can be sorted by Date, Patient, or Action columns
Double clicking on a medication box when patient is already matched, goes directly to medication matching
Updated demographics field and instructions
Show Mine/Show All radio buttons will save what was selected last time (by user)
Now show both users?s pending renewals and all pending renewals on main screen
Added graphical display when sending and receiving renewals
When matching patients, inactive patients are grey highlighted
Changed verbiage when matching different patient or med
Checking for new renewals every 30 minutes
Transaction status refresh button fixed
Fixed issue when viewing transaction status and filtering with dropdown
Schedule
Corrected issue where remove/reschedule appointment not working if Schedule Change Notifications were off
Added time to message when cancelling an appointment
Cancelling the editing of an appointment no longer show reminder screen about change
Missed appointments now show the correct date
Changing a scheduled appt now sends the correct date
Search
Can now search vaccine information (name, lot number, date given)
Can search Tracked data
Can search non-numeric lab values and inactive meds
Results column will show what was search for when searching HMs
Phone number searches can now be run with 'contains' and 'begins with'
Schedule drag and cancel now cancels correctly
Restored ability to search by CPT code
Added ability to search by drug class
Can search weeks until next visit and months since last BP reading
Correct issue where Print button wasn?t showing Preview before printing
Search criteria displayed in results grid with OR searches (previously only displayed with AND searches)
Fixed issue where patient could be displayed twice
Corrected BP search to run properly and updated text that indicate most recent BPs are being searched
Sync
Synchronizer no longer runs in background after closing
Printing
Can print encounters by date range (now includes SOAP notes, addendums, messages, problem list, meds list, inactive meds, allergies, labs, imported items)
Revamped our Print and Export CCR/CCD
Added Preview button to Letter writer, so Print button now automatically prints to default printer
When printing past encounters, we now automatically add carriage return between sections (i.e. HPI, ROS, PMH, etc)
Fixed the Print button on Practice Documents to work with a variety to forms
More vitals now print
Corrected error when printing a Formal Health Record in a patient with no encounters
Can Print to printer with multiple trays
Billing
Added the billing (CPT) modifiers 'GA' and 'SE'
Now exporting Superbill location to AC preferred 1500 export
Corrected issue where number of units for a CPT could change in Superbill
Other
Fixed issue of patient relationships to guarantor not importing correctly when importing demographics
Meds, Allergies, and Pharmacy tables updated automatically
Fixed runtime error when shutting down Amazing Charts
Bulk order sign off won't sign off non-medical items
Practice names can start with a number
Updated log of patient changes to remove fields no longer in demographics
Vaccine export utility now only reports on vaccines to be migrated (as opposed to all completed HMs)
Merged 2 forms used when verifying eRx from Write Scripts screen
Fixed error 91 when shutting down Amazing Charts
Show edited ICD9 codes in ICD9 search box
Removed unnecessary auditing of repeat events (like copying Templates upon creating a new provider)
Now hide filename in Practice Documents
Passing to New Crop and Surescripts Practice Name and address from Set eRx screen
Fixed grammar in trial period licensing info
During setup, corrected issue with Enter button on Reseller screen
Updated copyright on splash screen to 2011
Tuner will now clear the word NONE from DEA # box in User Configuration (a blank box is acceptable)
Correct spelling of 'cooking' in ICD9 code E015.2
