Responding to SantaBarbaraIM's previous post about undercounting eRxs, I have found this as well and wonder if anyone else is having this problem. There is a major issue with the eRx MU function. I have noticed that when you accept an electronically requested refill request, that prescription will be counted in the denominator, but not into the numerator. This is a major flaw...why would such a prescription not be counted in the numerator? If you "deny and rewrite" the prescription, you can work around this issue and the prescription will be counted in the numerator.
