Complete and total experience. We are now using VoIP with auto attendant. It allows selections, but nicely allows the caller to select zero right off so they can talk to a receptionist. Music on hold. All messages done professionally.
Saves 75% of on call pages. There are two types. One uses an ACD and another an ADT. I think we use the former, which allows the caller to go into a queue. This is cool, because the patient will never get a busy signal and will always get through to a receptionist within two minutes of any call.
I copied this from Bert's post in another section because I wanted to ask about Vendor particulars.
This is very inviting. Can you please tell us the name of the voip system you purchased?
Thanks
