I provide tech support for a small doctors office, 12 seats. They have increasingly had problems with Amaazing Charts crashing and freezing up. Here is a report from one of these instances:
"Wanted to update you on a pattern when my amazing chart shuts down. It shut down again today. It seems to only shut down when I go into "Imported Items" and the screen always starts out minimized, so I click the scanned item I want to see and it comes up and I go to enlarge the picture (maximize button) and the scanned item will not come up. The screen stays white where the scanned item should be. I hit the "X" to close the screen and it give me an option to close or wait till problem is fixed, but it never gets fixed it just stays white. So I say close and just re-start Amazing Charts again."
Any thoughts would be appreciated.
