I think my statement was taken out of context. Do we have less of a right to complain with a cheaper EMR? Yes. A cheaper EMR means less developers, less support, etc. Ideas from users will get put into the program much more slowly. (Yes, I realize here it is mainly not at all). Purchase Microsoft Word, you will have very few complaints. Use the free Wordpad, and you will be asking for improvements all day. Same with Outlook. Use Windows Mail. I have asked Microsoft for many things. All I get is an email thanking me, but no changes are made.
You are correct as is everyone and I have said it for months on end, that AC would likely be better if Jon practiced more. But, certain things are more important to people. For Jon, clearly formatting is not. And, therefore, fixing those things aren't as important to him. It should be if he wants to keep his user base.
I don't think anyone wants to improve AC more than I. I spent many, many hours with the survey and sending a well-organized list of things that can be changed to ACUC. Personally, I think some would be integrated if it weren't for MU and CCHIT, etc. And, for those who want changes in AC that also want PM, I will go out on a limb here and say they have no right to complain about AC. Because PM is going to be buggy and take up much of the developer's time. And, just like with AC, there will be 100 things that people want different.
I am not saying because it is cheap, we should expect a cheap product. I am saying that there are less resources because of this.
There are many of us (whom I cannot name) that wish that AC would be the little engine that could that made it so good in the first place. And, fix the issues and add ideas, etc. But, now the company is growing bigger, MU is in full swing with all the health maintenance and soon PM will be the major focus. Where to put stuff would likely be much easier if it weren't for the MU and HM and PM, etc.
I think we are either a little spoiled or see things from a distorted perspective. Because the message board and AC seem so intertwined it is easy to make suggestions or complain (which we have every right to do). AC is flawed either because it doesn't fit someone's needs or because it is simply flawed. And, of course, there are many areas that could be done better. The famous 81 is the first time AC has actually had an organized list of suggestions and complaints. Let's see if they are incorporated. I doubt they will any time soon because we all want the official release of 6.x and then everyone will want PM.
Just my thoughts.
