I believe the computer guy put some type of splitter adapter for the second screen. The receptionist pulls up the demo page, then drags it all the way off the right side of her screen and to the top and then drops it. Now it is viewed on the patient's screen. The pt relays any changes. The receptionist moves mouse off the right side of screen and to the top to grab the page and drags it back. With practice, you do not need to see the pt's screen to do this. If they "lose" their grip on the demo page, it has actually been a fun-filled event of the pt telling the staff where the mouse is. They did get the hang of it pretty quickly and that rarely happens now. Again, it was a cheap solution that saved paper and makes us look high tech. We plan to add a screen saver with changing messages: such as "FLU SHOTS NOW AVAILABLE" or "ASK ABOUT THE NEWLY AVAILABLE MEDICARE WELL EXAMS". Currently the screen saver is a tropical island which has proved to be quite relaxing to those waiting.


Catherine
FP
NJ